We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Please contact us at email@example.com with your order number, take "ALXUM1011" as an example, so we can refund you or make an exchange.
- Items must be in new condition with all accessories and original packaging;
- You will be responsible for paying for your own costs for returning your item;
- The shipping fee, if you paid, is non-refundable;
- We are not responsible for any items/packages lost during transit or if it has been tracked as delivered;
- Gift card cannot be returned or refunded.